COURSE OVERVIEW

More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.

KEY SUBJECT AREAS

• Defining diversity
• How does diversity affect me?
• Identifying stereotypes
• Wise words
• The cornerstones of diversity
• How to discourage diversity
• The stop technique
• Managing for diversity
• Dealing with discrimination

LEARNING OUTCOMES

This workshop will enable the participant to:
• Describe what diversity and its related terms mean
• Explain how changes in the world have affected you and your view
• Identify your stereotypes
• Use terms that are politically correct and avoid those which are not
• Apply the four cornerstones of diversity
• Avoid the pitfalls related to diversity
• Use a technique for dealing with inappropriate behaviour
• Develop a management style to encourage diversity
• Take action if you or one of your employees feels discriminated against