COURSE OVERVIEW

How do you prevent harassment from occurring? What sorts of policies should be in place? And if a complaint is filed, what will we do? All of these questions will be answered in this workshop.

KEY SUBJECT AREAS

• Defining harassment
• The purpose of training
• Creating a harassment policy
• Other prevention strategies
• Nipping it in the bud and protecting yourself
• What if it happens to me?
• What if it’s happening to someone else?
• Someone has filed a complaint against me!
• Addressing a complaint
• Handling false complaints
• Mediation
• Investigating a complaint
• Making the decision and creating solutions
• After it’s over

LEARNING OUTCOMES

This workshop will enable the participant to:
• Explain what is acceptable behaviour in the workplace
• Define the various types of harassment
• Assist in creating a harassment policy
• Demonstrate some ways to protect yourself from harassment
• Understand the complaint process
• Identify situations where mediation is appropriate, and understand how mediation works in those situations
• Know what to do if a complaint is false
• Help your workplace return to normal