COURSE OVERVIEW

Meetings come in all shapes and sizes, from conferences to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilises the strengths of individual members.

KEY SUBJECT AREAS

• The basics for effective meetings.
• The best and worst of meetings.
• Holding productive meetings.
• Preparing for meetings.
• Setting the place.
• Leading a meeting.
• Process and content.
• How to control a meeting.
• A plan for success.

LEARNING OUTCOMES

• Understand the value of meetings as a management tool.
• Recognise the critical planning step that makes meeting time more effective.
• Identify process tools that can help create an open and safe forum for discussion.
• Develop and practice techniques for handling counterproductive behaviours.